We feel that there is no better way to gain the trust of our customers than to stand by our work.
With so many options out there, this is our way to give you the peace of mind you deserve.
Three Years on Workmanship & Materials
We offer our customers a 3 year guarantee on all workmanship and materials.
This guarantee is in lieu of all other warranties, express or implied. Guarantee period commences upon completion of each project, and is only valid upon receiving full payment for all work rendered, per terms of service contract. Held Painting will correct any faults in workmanship or paint defects during the guarantee period, at no additional charge.
Held Painting will not reimburse the cost of any repairs done by the customer, or another contractor, without express written pre-approval.
Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to: decks, railings, stairs, porches, roofs, and wood gutters. Bleedings caused by knots, rust or cedar. Consequential or accidental damages caused by accident or abuse. Cracks in the drywall, plaster or wood caused by expansion or contraction. Discoloration or a change in the appearance, caused by dirt, fire, explosion, flood, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, Color matching to existing paint, either during initial application, or during any subsequent repair work.